New Payments Platform Australia Portal

As the organization responsible for Australia's real-time payments infrastructure, New Payments Platform Australia (NPPA) needed to engage with a growing community of fintech developers and financial institutions. However, their existing manual processes for onboarding developers and managing API access were becoming a bottleneck.

They required a secure, scalable, and self-service User Management Portal that could allow external developers to register, request access to API documentation, and manage their own teams, while giving NPPA administrators granular control over permissions and approvals.

The User Management system has enabled NPPA to grow and manage user access in a consistent and secure way. Onboarding of new users involves a simple process whereby all parties are informed of the status.

Multiple specialised services can now be integrated under the same 'umbrella', utilising Azure AD.